Privacy and data processing policies

1. Introduction

For Alster Legal, the protection of your personal data is a priority. Our Privacy Policy determines how we have implemented a number of measures to ensure the protection of your security, in order to comply with the General Data Protection Regulation (RGPD) and the standards set out in the Health Insurance Transfer and Responsibility Act (HIPAA), in line with other local regulations related to data protection.

By using our services and by giving us your personal data, you agree to the collection, storage and use of them, according to the parameters set out in this Privacy Policy and other agreements you have concluded with us (if applicable). In this Policy, we will explain how we capture your personal data, how we use them and how we disseminate them.

The processing of your personal data by Alster Legal will always be in a lawful, fair and transparent manner.

By browsing our website https: / / alster.law / is consistent in the content of this Privacy Policy and in what is established in our Terms and Conditions.

 

2. Personal data collection

In order to provide our services, we capture your data, either directly, or through your interactions, uses and experiences with our products and services.

This includes the collection of personal data from you and / or your organization, such as, name, user name, password, e-mail address, phone number, location, credit card information, billing information, etc., and also personal data from your customers, employees and service providers and the customers of such suppliers.

It is also possible that Alster Legal. get data from your use of our services, including information related to your electronic device, such as hardware model, operating system version, mobile network, IP address, Internet service provider, etc.; and registration information, such as search queries, Internet protocol address, cookies, etc.

In addition, Alster Legal may obtain your personal data through third parties, whether you have previously authorized it or whether it is public information.

Finally, we may also capture information from third-party facilities on our website, such as location information, cookies and other technologies designed to capture and store information.

 

3. How we use your personal data

Alster Legal uses the data collected for the following purposes:

  • Provide, improve and develop our products and services;
  • Communicate with our customers;
  • Process and support customer doubts and requirements;
  • Processing payments;
  • Send advertising, newsletters, special offers or information about our products and services;
  • Keep our website protected and avoid fraud; and
  • Others.

At any time, you can exercise your right to ask us to block or restrict the processing of your personal data.

 

4. Divulging your information to third parties

We may disclose your personal data to the following recipients:

  • Other companies within our group, our suppliers and contractors, and other related organizations, if required, to ensure that we can provide you with our services or follow up on your requests;
  • To a credit reference agency for the purpose of reviewing the status of its credits;
  • In the case of requirements to provide your personal data under the law, legal or judicial procedures or requests for authority;
  • Any other person or purpose that you authorize; and
  • In case of sale, merger, consolidation, liquidation, reorganization or acquisition, involving Alster Legal
  • In any case, Alster Legal will always take into account your best interests and the protection of your personal information.

 

5. International transfers

In order to use your data, as set out in this Policy, your data can be stored, processed and transferred between any of the countries in which we operate.
Even, we may transfer your personal data to countries where there are no similar protections linked to your data and restrictions on your use, as set out in this Policy.
By giving us your data, you consent to be transferred for the purposes already specified.

 

6. Keeping your personal data

The personal data we store are not stored longer than necessary, considering the purpose for which they have been captured.
With regard to documents containing personal data, we store them in our records to the extent that they may be useful for a possible legal procedure or to protect, exercise or defend our legal rights.
In any case, you can ask us to provide you with the personal information we handle about you, as long as you can prove your identity.

 

7. Security of your personal data

We will always take into consideration the protection of your personal data and ensure that we take the necessary precautions to avoid the loss, misuse or alteration of such data.
Your personal data are stored in a secure mode, protected by a password and firewall and the financial transactions you make through our website, protected by encryption technology.
The above, always considering that you agree that the transfer of information on the Internet is inherently insecure and that we cannot fully guarantee the protection of your data.
For more information on the security of your data, please consult our Security Policy.

 

8. Cookies Policy

For our website to work properly, we need the use of cookies, that is, information that is stored on your electronic device.

 

9. Access and correction of your data

You have the right to ask us to correct, complete or delete your personal data. In such cases, please send an email to contact @ alster.law.

 

10. Your consent

By giving us your personal data, you agree to use them, as set out in this Policy. You have the right to withdraw your consent at any time.

 

11. Reports to the authority

In case of concerns or complaints against our privacy practices, you have the right to report them to the respective supervisory authority.

 

12. Amendments to Privacy Policy

In order to continue to comply with the applicable legislation and regulation, we may eventually change this policy, which will be timely and duly published on our website. It is your responsibility to review our website regularly in order to verify these changes.

This Privacy Policy was last updated on February 8, 2023.

 

13. More information

Please feel free to contact us if you have any questions or comments related to this Privacy Policy, by sending an email to contacto@alster.law or a letter to Cerro el Plomo 5931, office 1604, Santiago, Chile, addressed to our Privacy Officer Andrés Jara Baader.